Payment & Refund Policy

Welcome to PrembandhanMatrimonial.com matrimonial service, a fully owned subsidiary of Prembandhan Group. which shall unless excluded by or repugnant to the subject or context be deemed to include its affiliates, successors, agents and assigns (hereinafter referred as Service Provider). PrembandhanMatrimonial.com shall mean and includes the online platform, website Service Provider from time-to-time pertaining to matrimonial service only. All the payments for services related to PrembandhanMatrimonial.com are to be deposited in the name of Prembandhan Matrimonial

Payments for the various services offered by PrembandhanMatrimonial.com shall be on a 100% advance basis. All the payments for the services once paid will be non-refundable and any amount paid shall stand appropriated. By using our services and making payment to PrembandhanMatrimonial.com on the website , you agree to be bound by these payment terms & refund here in after referred as Payment Policy. Please read the Payment Policy carefully. All the payment will be handled as per this Payment Policy.
 

Any other information provided by you on the site will be handled according to our "Privacy Policy"and "Terms of Use"

Service Provider does not warrant that the Services will be uninterrupted or error-free. Service Provider provides the service on an "As Is" basis. However, Service provider will take all necessary and important steps to provide its users error free, uninterrupted user experience. There may be delay and interruption in the availability of the services. The Users/Members should acknowledge that use of the services is solely at their cost and risk. Service Provider is not responsible for suspension of the Services, irrespective of the reasons for such interruption/suspension.

 

1. Acceptance of this Payment Policy

This Payment Policy is an electronic contract that sets out the legal binding terms of use for making payment to purchase membership service on this website. This Payment Policy can be modified by Service Provider at any point of time. Any such modifications will become effective as per the discretion of Service Provider. By accessing Prembandhanmatrimonial.com and making payment, you accept this Payment Policy and agree to all of the terms, conditions and notices contained or referenced herein.

 

2. Purchase of paid membership

To purchase a 'Paid Membership', User has to register as a FREE/Unpaid member. Once User is registered with PrembandhanMatrimonial.com, please follow the following steps to purchase paid membership: -

  • Go to 'PrembandhanMatrimonial.com' and login to your account.
  • From your dashboard click on the 'Upgrade to Connect' Option. You can choose the appropriate membership plan and follow all the instruction to make payments.
     

    3. Methods of payment

    Prembandhanmatrimonial.com offers a wide range of Indian and International payment options. User can make payments using major Credit Card, Debit Card, Net Banking (Indian Banks Only) and by Check/Cheque/Draft payable in Indian banks only.

    4. Payment in case of international Credit/Debit Cards

    User can make payments using major international Credit Card and Debit Card. Payments are displayed in the local currency for the members residing in and accessing the site from USA, UK, Canada, Australia, Singapore & Hong Kong. For all other countries, payments will be displayed in USD. Your bank may also charge a fixed transaction fee on the use of debit/credit card. For debit cards please check with your banks also. Some banks do not allow using debit cards online.

    5. Payment through Direct Deposit or Bank Transfer

    User can make the payment through Direct Deposit and Bank Transfer. Please notify Service Provider after remitting the payment with the details of the amount, branch of deposit and the service you paid for. Service Provider will verify the payment and activate your chosen plan accordingly.
    Please use the Bank Account below for Direct Deposit and Bank Transfer: -

    Bank Name

    ICICI

    City

    INDORE

    A/C Name

    PremBandhan Matrimonial

    Current A/C No

    236905500374

    IFSC Code

    ICIC0002369


     

    6. Safety while using online payment gateway

    Every payment transaction you do on 'Prembandhanmatrimonial.com' is 100% secure. All payments are processed using highly secured Instamojo Payment Gateway. This gateway uses one of the highest security levels available in the industry. To provide you with highest level of security of the sensitive data Prembandhanmatrimonial.com does not collect and store any payment related data (Credit/Debit Card and Account details). We redirect you to secure site of our Payment Gateway partners to enter sensitive payment data directly on the interface provided by them.

    Prembandhanmatrimonial.com uses third party payment gateway and failure in these gateways would be communicated to the users as it is. Extra currency/conversion/charges/deductions/error issues from payment gateway shall not be the responsibility of Prembandhanmatrimonial.com

    7. Activation of Package

    Ideally, for online payment using Credit Card, Debit Card and Net Banking, the account/membership plan will be activated within 24-48 hours. If you are using check/cheque/draft, then the account/membership plan will be activated within 48 hours after the payment realization in Service Provider account. In case of Public holidays/National Holidays/Bank Holidays or in case of any technical issue in payment clearance this activation may take some more time.

    All services which are defined by any Time Period indicated in Months shall imply one month to be equal to 30 days only and for any longer duration services the total duration in days will be the number of months multiplied by 30.

    8. Expiry of Package

    Your package will expire once the duration for which you have purchased membership is over. You can renew your package 30 days prior to its expiration to continue accessing the features.

    9. Disputes Arising

    All the disputes arising under the Privacy Policy shall be dealt at Indore Location in accordance with the mechanism stated in Terms of Usage under Jurisdiction and Dispute Resolution clause.

    For any further queries regarding making payments or payment that you have already made to Prembandhan, contact our Customer Support.

     

Prembandhan